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FOR MORE INFORMATION

Technology Help Desk
Great Basin College
Phone: 775-327-2170
E-mail: helpdesk@gbcnv.edu

HELP DESK HOURS

Summer Hours Weekdays:
8 am to 5 pm

Fall - Spring HoursWeekdays:
7:30 am to 9 pm
Saturday:
Noon to 5 pm

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Computer Setup and Help

It is your responsibility to have a computer which is working and compatible with WebCampus. We are here to help you. If you have a question regarding WebCampus, try this helpful guide. If you are having trouble with Webcampus, it is probably because you are not using the right browser or don't have a browser plug-in.

Recommended Browsers

It is recommended that you use Google Chrome. Mozilla Firefox and Apple's Safari are also compatible. There have been multiple reports about issues with Microsoft's Internet Explorer.

Portable Browsers

If you are using computers in a public library or otherwise using computers where the above suggested browsers might not be available, here is some good news. You can now put Firefox or Chrome on a USB drive and use it wherever you go. Below are the hyperlinks for portable Firefox and Chrome browsers.

Required Browser Plug-ins

To use all the features of WebCampus, it is required that you download all the plug-ins necessary for your computer. Below is the list of plug-ins. Click the corresponding hyperlink to go to its website to download.

  • Adobe Flash: The majority of the web videos will be in flash.
  • Adobe Reader: Adobe Reader is required to read PDF files.
  • Java: Java is a free program that makes it possible for many communication features to work effectively. For example, Chat applets work on the Java platform. Without Java, Chat applications will not work in Canvas.

Contact the GBC HelpDesk at 775-327-2170, helpdesk@gbcnv.edu, if you need assistance.

For More Information Contact

Technology Help Desk
Great Basin College
Phone: 775-327-2170
E-mail: helpdesk@gbcnv.edu

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Why Great Basin College

Great Basin College, "The Gold Standard in the Silver State", offers associate and baccalaureate level education in academic, career and technical fields. Welcoming over 4,000 students annually from all corners of the country, both online and at our various campuses and centers, GBC's presence extends across two time zones and spans more than 86,000 square miles throughout Nevada. A leader in rural higher education, GBC takes pride in developing students who are well-prepared to meet the demands of industry and who contribute to the success and prosperity of the local economy.

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