Computer Setup and Help
It is your responsibility to have a computer which is working and compatible with WebCampus. We are here to help you. If you have a question regarding WebCampus, try this helpful guide. If you are having trouble with Webcampus, it is probably because you are not using the right browser or don't have a browser plug-in.
Recommended Browsers
It is recommended that you use Google Chrome. Mozilla Firefox and Apple's Safari are
also compatible. There have been multiple reports about issues with Microsoft's Internet
Explorer.
- Download the Chrome browser for Mac or Windows computers
- Download the Firefox browser for Mac or Windows computers
- Download the Safari browser for Mac computers onlly
Portable Browsers
If you are using computers in a public library or otherwise using computers where the above suggested browsers might not be available, here is some good news. You can now put Firefox or Chrome on a USB drive and use it wherever you go. Below are the hyperlinks for portable Firefox and Chrome browsers.
Required Browser Plug-ins
To use all the features of WebCampus, it is required that you download all the plug-ins necessary for your computer. Below is the list of plug-ins. Click the corresponding hyperlink to go to its website to download.
- Adobe Flash: The majority of the web videos will be in flash.
- Adobe Reader: Adobe Reader is required to read PDF files.
- Java: Java is a free program that makes it possible for many communication features to
work effectively. For example, Chat applets work on the Java platform. Without Java,
Chat applications will not work in Canvas.
Contact the GBC HelpDesk at 775-327-2170, helpdesk@gbcnv.edu, if you need assistance.
For More Information Contact
Technology Help Desk
Great Basin College
Phone: 775-327-2170
E-mail: helpdesk@gbcnv.edu
Why Great Basin College
Great Basin College offers associate and baccalaureate level education in academic, career and technical fields. Welcoming students from all corners of the country, both online and at our various campuses and centers, GBC's presence extends across two time zones and spans more than 86,000 square miles throughout Nevada. A leader in rural higher education, GBC takes pride in developing students who are well-prepared to meet the demands of industry and who contribute to the success and prosperity of the local economy.
