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Strategic Plan Outline
Plan: Enrollment Management

Originated by:
I am: Public Viewer

Mission Statement: The mission of the Office of Enrollment Management is to provide day-to day leadership in the coordination of enrollment related activities and to create an atmosphere of success, consistency and peak efficiency in order to yield optimum enrolments of successful students.
GOALS
1.  Goal: Develop class schedules and promotional messages that are accurate, timely, accessible, and useful for students. Completed (|Revised|03/15/2013|Julie Byrnes| )

Last changed on 03/15/2013 by Julie Byrnes

  OBJECTIVES
  1.1  Objective: Develop the Class Schedule to include the required text books for each course and the text ISBN Numbers.

Last changed on 08/17/2010 by Cliff Ferry

Status: Completed

    ACTION PLAN  
    1.1.1  Task: Work with the Vice President for Academic Affairs, Department Chairs, Faculty, Support Staff, Bookstore personnel, and Web Master to develop a process for gathering textbook information.

Last changed on 12/10/2009 by Julie Byrnes

Status: Completed

    1.1.2  Task: Incorporate the textbook information into the online version of the Class Schedule

Last changed on 07/23/2010 by Julie Byrnes

Status: Completed

  1.2  Objective: Eliminated

Last changed on 12/10/2009 by Julie Byrnes

  1.3  Objective: Explore using e-mail communications in place of traditional mail contact for most promotional messages,

Last changed on 10/20/2011 by Julie Byrnes

Status: Completed

    ACTION PLAN  
    1.3.1  Task: Select communications to be converted from postal mailing to e-mail.

Last changed on 10/20/2011 by Julie Byrnes

Status: Completed

  1.4  Objective: Eliminated

Last changed on 10/22/2011 by Julie Byrnes

  1.5  Objective: Eliminated

Last changed on 03/15/2013 by Julie Byrnes

2.  Goal: Identify, track, and serve at-risk students. (Theme 3)
  OBJECTIVES
  2.1  Objective: Familiarize new and continuing faculty with the services and benefits of referring at-risk students to the office of Student Support and Retention

Last changed on 03/14/2013 by Jennifer Pierce

Status: Ongoing

    ACTION PLAN  
    2.1.1  Task: Email faculty to remind them about utilizing the early alert system in Peoplesoft and provide any updates.

Last changed on 03/14/2013 by Jennifer Pierce

Status: Completed

    2.1.2  Task: Eliminated

Last changed on 03/14/2013 by Jennifer Pierce

    2.1.3  Task: Email faculty to remind them about utilizing the early alert system in Peoplesoft and provide any updates.

Last changed on 03/14/2013 by Jennifer Pierce

Status: Completed

    2.1.4  Task: Eliminated

Last changed on 03/14/2013 by Jennifer Pierce

    2.1.5  Task: Created faculty webpage outlining retention mission and resources for serving at-risk students, including the early alert system.

Last changed on 03/14/2013 by Jennifer Pierce

Status: Completed

    2.1.6  Task: Eliminated

Last changed on 10/24/2011 by Julie Byrnes

    2.1.7  Task: Eliminated

Last changed on 10/24/2011 by Julie Byrnes

    2.1.8  Task: Eliminated

Last changed on 10/24/2011 by Julie Byrnes

    2.1.9  Task: Develop a way of identifying the departments/faculty that utilize the Early Alert System and other retention resources well and provide some recognition of their effort to retain students.

Last changed on 03/14/2013 by Jennifer Pierce

Status: Due 05 of 2013

  2.2  Objective: Work with orientation faculty to identify new students that are in need of peer mentoring and then make contact with each of the identified students and provide support, encouragement, and information about services available on campus

Last changed on 10/24/2011 by Julie Byrnes

Status: Due 09 of 2012

    ACTION PLAN  
    2.2.1  Task: Each semester students enrolled in orientation will receive regular follow up contact by email reminding them about services available, providing tips for student success, and reaching out to students who might be struggling to adjust.

Last changed on 03/14/2013 by Jennifer Pierce

Status: Ongoing

    2.2.2  Task: Eliminated

Last changed on 03/14/2013 by Jennifer Pierce

    2.2.3  Task: Referred and contacted students will be tracked and a final report published.

Last changed on 03/14/2013 by Jennifer Pierce

Status: Due 05 of 2012

    2.2.4  Task: The complete Orientation portion of the Peer Mentoring Program will be planned , documented, and formalized.

Last changed on 10/24/2011 by Julie Byrnes

Status: Completed

    2.2.5  Task: Eliminated

Last changed on 03/14/2013 by Jennifer Pierce

    2.2.6  Task: Eliminated

Last changed on 03/14/2013 by Jennifer Pierce

  2.3  Objective: Eliminated

Last changed on 07/26/2010 by Julie Byrnes

  2.4  Objective: Work with faculty of the 091 and 095 courses to identify students that are at-risk and then make contact with each of the identified students and provide intervention, support, encouragement, and information about services available on campus.

Last changed on 10/24/2011 by Julie Byrnes

Status: Completed

    ACTION PLAN  
    2.4.1  Task: Each semester the faculty will be contacted and arrangements made for the Peer Mentor to identify students in need of mentoring.

Last changed on 10/24/2011 by Julie Byrnes

Status: Completed

    2.4.2  Task: Students will be contacted and provided services throughout each semester.

Last changed on 10/24/2011 by Julie Byrnes

Status: Completed

    2.4.3  Task: Referred and contacted students will be tracked and a final report published. On-going See #1.

Last changed on 10/24/2011 by Julie Byrnes

Status: Completed

    2.4.4  Task: The referral process from the 091 and 095 classes will be planned out, documented, and formalized, by Aug. 1, 2009, and then on-going.

Last changed on 10/24/2011 by Julie Byrnes

Status: Completed

3.  Goal: Increase efficiency and effectiveness of Enrollment Management operations (Theme 3)
  OBJECTIVES
  3.1  Objective: Work with NSHE and People Soft Consultants, as well as all appropriate departments of GBC, to ensure that GBC’s transition to Integrate is accurate, productive, and on schedule.

Last changed on 10/22/2011 by Julie Byrnes

Status: Completed

    ACTION PLAN  
    3.1.1  Task: Eliminated

Last changed on 10/22/2011 by Julie Byrnes

    3.1.2  Task: Eliminated

Last changed on 10/22/2011 by Julie Byrnes

    3.1.3  Task: Regularly attend required and suggested meetings on the Integrate project and provide input, complete homework, and participate.

Last changed on 10/22/2011 by Julie Byrnes

Status: Completed

    3.1.4  Task: Provide training to other GBC staff members once implementation begins, beginning approximately August 1, 2010, and continuing.

Last changed on 10/22/2011 by Julie Byrnes

Status: Completed

  3.2  Objective: Update the Enrollment Cancellation process to encompass changes in policy due to the implementation of People Soft.

Last changed on 03/27/2013 by Julie Byrnes

Status: Completed

    ACTION PLAN  
    3.2.1  Task: The Prliminary Enrollment Cancellation process that was drawn up in October of 2011 will be reviewed and improvements/changes will be addressed

Last changed on 03/27/2013 by Julie Byrnes

Status: Completed

    3.2.2  Task: Communications to students and faculty concerning the Preliminary Enrollment Cancellation process will be reviewed and improved/changed as needed.

Last changed on 03/27/2013 by Julie Byrnes

Status: Completed

    3.2.3  Task: An accurate time line for the Preliminary Enrollment Cancellation process will be formulated. There is be a detailed description of who needs to be consulted about students on the cancellation list and who will be informed of students that have been cancelled.

Last changed on 03/27/2013 by Julie Byrnes

Status: Completed

    3.2.4  Task: The process for Enrollment Cancellation for the final enrollment will be drawn up and approved. Changes and imporvements will be made after the process is run the first time.

Last changed on 03/27/2013 by Julie Byrnes

Status: Completed

    3.2.5  Task: Communications to students and faculty concerning the final Enrollment Cancellation process will be developed and improved as needed.

Last changed on 03/27/2013 by Julie Byrnes

Status: Completed

    3.2.6  Task: Eliminated

Last changed on 03/27/2013 by Julie Byrnes

4.  Goal: Develop a faculty web page which will provide useful information to students concerning services offered through Enrollment Management and Services for students with disabilities. This web page should assist students in aquiring services and scheduling appoinmentments. (|Revised|03/27/2013|Julie Byrnes| )

Last changed on 03/27/2013 by Julie Byrnes

  OBJECTIVES
  4.1  Objective: Develop a process for students to schedule an appointment though the faculty web page.

Last changed on 03/27/2013 by Julie Byrnes

Status: Completed

    ACTION PLAN  
    4.1.1  Task: Add a link on the faculy web page with instructions on how to schedule an appointment with the Director via e-mail.

Last changed on 06/11/2012 by Julie Byrnes

Status: Completed





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